What CapoScore is not

Last Updated: 10/08/26

CapoScore reads behavioural signals in video: facial expression, heart rate estimated from skin colour changes, voice, and the words spoken. It compares a person's delivery on one topic with that person's own baseline and describes where the signals line up and where they do not. Before you rely on a report, read this page together with our Terms of Service.

1. CapoScore is not a lie detector

CapoScore does not detect lies and does not tell you whether a statement is true or false. No technology can read a person's mind from a camera. A report describes signals in a recording; it does not determine what was said is accurate, what the speaker believed, or what the speaker intended. We never use the words "lie" or "deception" to describe a person in a report, and neither should you when you repeat what a report says.

2. CapoScore is not a finding of fact

A report is an opinion produced by software. It is not a finding that anyone said anything false, knew anything, hid anything, or meant anything. It is not evidence of a person's character, honesty, health, or state of mind. It is not a medical, psychological, legal, or financial assessment, and it is not a consumer report or background check.

3. The reads are probabilistic and can be wrong

Every read is a statistical comparison against a baseline built from the same person's other recordings. Camera quality, lighting, compression, cuts, a short baseline, background noise, an off-screen interviewer, nerves, illness, medication, caffeine, or simply an unusual day can all move the signals. Two runs on the same footage can differ slightly. A report can be wrong in either direction: it can flag an honest answer and miss a dishonest one. Treat each read as one input among many, not as a conclusion.

4. Human review is required

A qualified person must review any report before it is acted on. CapoScore must never be the only basis for a decision about a person. If you cannot explain, from the footage itself, why a read makes sense, do not act on it.

5. Uses that are prohibited

You may not use CapoScore, or any output from it, for:

• Employment — hiring, screening, promotion, discipline, investigation, or dismissal of any employee, contractor, or applicant.
• Credit, insurance, or housing — any decision about a person's eligibility, terms, or price.
• Law enforcement, immigration, or court proceedings as the sole or primary basis for a decision, a charge, a detention, or a finding.
• Minors — analysing any recording in which a person under 18 is a subject.
• Workplace or education settings in the European Union — inferring emotions of people at work or in schools, which EU law prohibits.
• Harassment, intimidation, or public accusation — using a report to accuse a person of lying, publishing a report to shame or discredit someone, or sharing a report about a private person without their consent.

6. What the colours mean

Reports use colours as shorthand. They are descriptions of signal patterns, not verdicts.

• Red — Inconsistent signals. The person's delivery on this passage departed from their own baseline across several channels at once. It means "look closer", not "false".
• Amber — Possible overstatement. Some signals moved away from baseline. The passage may be emphasised, rehearsed, or stressful for a reason unrelated to truth.
• Green — Consistent signals. Delivery stayed within the person's own norm. It means "nothing unusual here", not "true".
• Grey — Insufficient signal. The face, voice, or heart-rate signal was too weak, too short, or too obstructed to compare. Nothing can be read from a grey passage.
• Blue — Conviction (strong, mixed, or weak). How committed the delivery appears: the steadiness of voice and expression while the words are spoken. Conviction is independent of consistency; a person can deliver a wrong statement with strong conviction and a right one weakly.

7. If a report concerns you

If you appear in a recording that was analysed and you want it removed, or you believe a report about you has been misused, write to info@caposcore.com.