Step 4
Baseline & score
People differ — some are naturally animated, others flat.
CapoScore never compares a speaker to a population average. It builds a
behavioral baseline for each person and measures every sentence against
their own normal, so an expressive speaker is not penalized for
being expressive.
Each sentence receives a score from 0 to 100, adjusted for the setting and
stakes of the conversation by our proprietary Context Risk Calculator,
and placed in one of four risk tiers. Scores roll up by topic, showing the
typical and the peak level for each subject discussed.
LowModerateElevatedHigh
0100